At P.phoebus Jewelry, we strive to provide excellent service and make our best effort to meet the timing commitments detailed in this policy. Please thoroughly review the below so that you know what to expect regarding receipt of your order with us.
We ship to all countries over the world. If you have any questions about the timing of your shipment, please contact us prior to placing your order. Some products are shipped directly from our local warehouses in order to save time and/or distance.
Order Cancellation and Changes
Once a tracking code has been generated, we will not be able to cancel or make changes to your order. However, you are welcome to contact us directly to address any of your specific requests.
We offer standard shipping method at checkout. Standard shipping orders take 2 - 5 business days to be delivered to you and we handle every order within 2 business days.
Orders of 2 items or more will have free shipping.
We will post tracking numbers to your order at the time of shipment or as soon as they are available.